Terms & Conditions
Last updated: 26/04/2026
1. About us
This website is operated by Being Neighbourly (“we”, “us”, “our”).
We are a registered charity in England and Wales, registration number 1205015.
By using our website, you agree to these Terms and Conditions. If you do not agree, you should not use this website.
2. Use of this website
You agree to use this website only for lawful purposes. You must not:
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Use the website in any way that breaches applicable laws or regulations
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Attempt to gain unauthorised access to the website or its systems
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Transmit any harmful or malicious code
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Use the website in a way that could damage or impair its functionality
We reserve the right to restrict or terminate access if these terms are breached.
3. Content and accuracy
We aim to ensure all information on this website is accurate and up to date. However:
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Content is provided for general information only
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We do not guarantee that all information is complete, accurate or current
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We may update or change content at any time without notice
4. Donations
When you make a donation through our website:
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You confirm that the information you provide is accurate
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Payments are processed securely via third-party providers (including Wix Payments or other gateways)
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Donations are voluntary and, unless stated otherwise, non-refundable
If you believe a donation has been made in error, please contact us.
5. Gift Aid
If you choose to add Gift Aid to your donation:
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You confirm you are a UK taxpayer
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You understand that the amount of tax you pay must be at least equal to the Gift Aid claimed
We may need to contact you if further information is required.
6. Intellectual property
All content on this website, including text, images, branding and design, is owned by or licensed to [Charity Name] unless otherwise stated.
You may:
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View and print content for personal, non-commercial use
You may not:
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Reproduce, distribute or modify content without our prior written permission
7. Third-party services and links
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Our website is hosted on Wix and may include links to third-party websites or services.
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We are not responsible for the content or practices of external websites
Use of third-party services is subject to their own terms and policies
8. Limitation of liability
To the fullest extent permitted by law:
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We exclude liability for any loss or damage arising from the use of this website
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We do not guarantee that the website will be uninterrupted, secure or error-free
Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud.
9. Privacy and data protection
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
10. Cookies
This website uses cookies to improve functionality and user experience. For more information, please see our Cookie Policy.
11. Changes to these terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated revision date.
12. Governing law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.